Shipping Policy
Shipping Times
For items currently in-stock, our standard fulfillment time is 3 business days, followed by an estimated delivery period of 1-5 business days, contingent upon your location and the dispatched warehouse. Rest assured, if we can expedite your order, we'll act promptly to do so.
Products designated as SPECIAL ORDER may take approximately 2-4 weeks for delivery to our warehouse, prior to redirection to your specified address which could take approximately 1-5 business days.
Please note that RPM's specially curated packages entail varying delivery times due to components originating from multiple manufacturers, each with distinct estimated times of arrival (ETA). Additionally, we will keep you informed with tracking details and Estimated Shipping Dates (ESD), whenever applicable.
Shipping Zones & Costs:
We offer FREE shipping on orders totalling $500+ (CAD) excluding taxes. Orders $499 and less will be charged a flat rate of $30.
Orders that necessitate truck freight, exceed 150 lbs, or are too large for standard courier services are not eligible for free shipping. In such cases, we will provide a shipping estimate for your approval before dispatching any products.
Please note that our shipping services are exclusively available within Canada, covering the provinces of British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Prince Edward Island, New Brunswick, Nova Scotia, and Quebec.
Kindly be aware that shipping to Yukon, Northwest Territories, Nunavut, and Newfoundland and Labrador is currently unavailable.